ab999b's Privacy Policy
How your personal information is collected, stored, and kept safe — your privacy at ab999b is our highest priority.
Introduction and Scope of Policy
ab999b is a trusted online gaming platform in Bangladesh. We take the protection and privacy of our users' personal information very seriously. This privacy policy ("Policy") explains in detail what information we collect when you use the ab999b website (https://ab999b.cam), how that information is used, how it is stored, and in what circumstances it may be shared with third parties.
This policy applies to all services, products, and websites of ab999b. By registering on or continuing to use our platform, you fully agree to the terms of this policy. If you disagree with any part of this policy, please refrain from using our platform.
If any changes are made to this policy, we will post a clear notice on the website and state the updated date. For significant changes, we may send a notification to your registered email address.
What Information We Collect
Personal Information
We collect the following information for the purpose of account registration and management:
- Full name and date of birth
- Valid email address
- Mobile number
- Permanent address and nationality
- National ID card or passport details (for identity verification)
- Financial information such as bKash, Nagad, Rocket, or Upay account details
Technical Information
To ensure the security and performance of the platform, we automatically collect the following information:
- IP address and device identifier
- Browser type and version
- Operating system information
- Cookies and session data
- Login time and date
- Navigation patterns on the platform
Gaming Activity Information
To improve your gaming experience and ensure responsible gaming, we keep records of:
- Game history and betting records
- Deposit and withdrawal transaction history
- Bonus and promotion usage information
- Session duration and gaming patterns
Communication Information
When you contact our customer service team, we store:
- Live chat conversation history
- Email messages and attachments
- Complaints and support requests
- Survey and feedback information
How Your Information Is Used
ab999b uses your information only for legitimate and necessary purposes. We use your information for the following purposes:
- Account management: To create, verify, manage, and secure your account.
- Identity verification (KYC): To complete the KYC process and prevent fraud.
- Financial transactions: To process deposits, withdrawals, and other financial activities.
- Customer service: To resolve your questions, issues, and complaints.
- Technical improvement: To improve platform performance and user experience.
- Security: To detect suspicious activity and keep accounts secure.
- Responsible gaming: To monitor gaming behaviour and identify and prevent problematic patterns.
- Legal compliance: To comply with applicable laws and regulations and to cooperate with regulatory authorities.
- Relevant communications: To inform you of important information regarding your account, transactions, or new promotions.
We never sell your information to third parties for advertising purposes, and we do not use any profile related to you for commercial gain.
Information Sharing Policy
ab999b never sells or rents your personal information to third parties. However, we may share information in the following limited circumstances:
4.1 Service Provider Partners
With trusted technology and payment partners who assist in operating our platform — only the information necessary for them to complete their specific tasks. These partners may not use your information without our instructions.
4.2 Legal Obligations
If required by a legal order, court directive, or a lawful request from a government authority, we will be obliged to provide information. In such cases, we will always provide only the information that is necessary.
4.3 Fraud and Security
Information may be shared with relevant authorities to prevent money laundering, detect fraud, or address cybersecurity threats.
4.4 Business Restructuring
In the event of a company merger, acquisition, or asset transfer, user information may be transferred, but the new authority will be required to comply with the terms of this policy.
Data Security Measures
ab999b uses industry-standard security technology to keep your information safe. Our security measures include:
- SSL/TLS encryption: All data transmission between you and our servers is secured with 256-bit SSL encryption.
- Data encryption: All stored sensitive information, particularly payment and identity details, is kept in an encrypted state.
- Access control: Only authorised staff may access your information for specific, defined purposes.
- Regular security audits: Our systems are regularly tested by third-party security experts.
- Two-factor verification: An additional verification layer is used for login and financial transactions.
- Firewall protection: Servers are protected with advanced firewalls and intrusion detection systems.
While we are committed to ensuring the highest level of security, complete security of data transmission over the internet cannot be technically guaranteed. We therefore ask that you never share your login credentials with anyone.
Cookies and Tracking Technology
Cookies are small text files stored on your device. ab999b uses cookies for the following purposes:
6.1 Essential Cookies
These cookies are essential for the core functions of the website. They are used to maintain login sessions, carry out security checks, and process payments. Without these cookies, the platform will not function properly.
6.2 Functional Cookies
These cookies are used to remember your preferences such as language settings and user preferences. This enables a better experience on your next visit.
6.3 Analytical Cookies
Analytical cookies are used to understand how the website is being used. This information helps us improve the platform.
You can disable cookies through your browser settings. However, please note that disabling certain cookies may cause some website functions to not work properly.
Your Rights
ab999b respects your right to data protection. You have the following rights:
- Right to know: You may request to know what information we hold about you.
- Right to correction: You may correct any incorrect or incomplete information in your account.
- Right to deletion: In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations.
- Right to restrict processing: In certain circumstances, you may restrict the processing of your information.
- Right to data portability: You may request your information in a structured, commonly usable format.
- Right to object: You may object to the processing of your information for specific purposes.
To exercise these rights, contact our support team via live chat or email. We will respond to your request within 30 days.
Data Retention Period
ab999b stores your personal information only for as long as necessary. The retention period is determined based on the following:
- Active account: All necessary information is retained while the account remains active.
- After account closure: Information may be retained for a specified period after account closure for legal, regulatory, and business needs.
- Financial transaction records: Transaction information may be stored for an extended period in compliance with financial regulations.
- Legal disputes: If any legal proceedings are ongoing, the relevant information will be retained until the dispute is resolved.
After the designated period, information is securely deleted or anonymised.
Protection of Minors
ab999b is a platform for users aged 21 and above only. We take the utmost precautions to protect the privacy of minors:
- We do not knowingly collect information from any person under the age of 21.
- Age verification at the time of registration is mandatory.
- If we become aware that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.
- If parents or guardians believe their child has registered on our platform, please contact us immediately.
Please note: For ages 21+. To learn more about responsible gaming, visit our Responsible Gaming page.
Policy Changes and Updates
ab999b may change or update this privacy policy from time to time. Depending on the nature of the change, we will notify you in the following ways:
- Website notice: After any change, the updated date and a summary will be displayed on this page.
- Email notification: For significant changes, a notification will be sent to your registered email.
- Login notification: For major changes, you may be asked to accept the new policy at the time of login.
Continuing to use the platform after the updated policy is published means you agree to the terms of the revised policy. We recommend that you visit this page regularly.
Questions About Privacy?
For any questions or concerns about our privacy policy, contact our 24/7 support team.